Going Global with UCaaS & CCaaS – Overcoming the Challenges

By Alan Percy, CMO @ TelcoBridges

Offering UCaaS and CCaaS services around the globe includes a number of business and technical challenges – finding consistent SIP Trunking is just one of them.

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New Case Study: Palau Telecom

Palau is an archipelago small nation in the western Pacific Ocean, made up of roughly 340 islands across an area of 466 square kilometers. An independent nation since the 1981, Palau is governed as a presidential republic and home to more than 21,000 people.

The limited population, expansive geography and the remoteness of the island nation has made serving the residents of Palau and their tourist guests with telecommunications services especially difficult.   Because of the diverse geography, the island has depended on VHF wireless radios and pre-paid GSM telephone service as the dominant communications technologies.

Thanks to a new submarine fiberoptic cable, the island nation now enjoys connectivity to the outside world.  But, how would the mobile operators of the island enable voice calling to the rest of the world?  FreeSBC to the rescue.

A new case study on Palau Telecom tells the story – you can read it here