Now available on YouTube, our “Contact Center as a Service – Challenges & Success” video where we examine the range of new CCaaS opportunities for Contact Center service providers. Watch the video here.
New on YouTube, our “TelcoBridges in the Wild – Aircall Case Study” video where Pierre-Baptiste Béchu, Dir. Platform & Infrastructure at Aircall, shares the story of how they use ProSBC’s RESTfulAPI to manage and automate provisioning, configuration, diagnostics and other functions. Watch it here.
By Alan Percy, CMO @ TelcoBridges
Offering UCaaS and CCaaS services around the globe includes a number of business and technical challenges – finding consistent SIP Trunking is just one of them.