Going Global with UCaaS & CCaaS – Overcoming the Challenges

By Alan Percy, CMO @ TelcoBridges

Offering UCaaS and CCaaS services around the globe includes a number of business and technical challenges – finding consistent SIP Trunking is just one of them.

Continue reading Going Global with UCaaS & CCaaS – Overcoming the Challenges

Will the Edge Eat the Cloud?

By Alan Percy, TelcoBridges

An Interesting keynote this week from Fortinet’s CEO, Ken Xie sharing that we’re entering the fourth stage of network evolution, requiring greater intelligence closer to the edge. Xie predicts that the next round of major innovations will be at the edge.  We agree. Continue reading Will the Edge Eat the Cloud?

How did we get here?

by Alan Percy, TelcoBridges

Here we are in 2019:

  • Our kids don’t know how to use a rotary phone or what long-distance calling means
  • More than 40% of international telephone calls are completed via Skype
  • Whatsapp dominates the international mobile-to-mobile calling market
  • “Facetiming” someone has nothing to do with actually being in the same room
  • Nearly all NEW telecommunications equipment and software sales depend on an IP-based infrastructure.

What happened?  Our legacy telecommunications industry has been disrupted!

Continue reading How did we get here?

SIPNOC 2018 – The Robocall Summit

By Alan Percy, TelcoBridges

The SIP Network Operators Conference meeting was held in Herndon, VA this last week, bringing together roughly 100 service providers, suppliers and government regulators.  This year’s conference allocated one entire day to dig deeper into the #1 issue in telecommunications – Illegal Robocalling.

The magnitude and urgency of solving the issue was reinforced by keynote presentations from both Eric Berger, CTO of the Federal Communications Commission (FCC) and Ian Scott, Chairman and CEO at the Canadian Radio Television and Telecommunications Commission (CRTC).   Both presentation implored the service providers and their suppliers to move quickly to fully deploy the STIR/SHAKEN framework by the end of 2019.

(If you are not familiar with STIR/SHAKEN – take a listen to the tutorial found on YouTube here) Continue reading SIPNOC 2018 – The Robocall Summit

The Battle against Robocallers Gets Teeth – Round 4

By Alan Percy, Senior Director of Product Marketing, TelcoBridges

The battle to stop illegal robocalling is about to get teeth with introduction this week of the TRACED Act, introduced as a bill to the US Senate by Senators John Thune (R-S.D.) and Ed Markey (D-Mass) Continue reading The Battle against Robocallers Gets Teeth – Round 4

SBC vs. SIP Server – What is the difference?

by Alan Percy, Senior Director of Product Marketing at TelcoBridges

The question came early and often during our participation at Astricon 2018 in Orlando.  “What’s the difference between an SBC and a SIP Server like Kamailio or OpenSIPs?”   Reminding us that in our world of telecom jargon, sometimes we need to stop and explain what we are talking about. Continue reading SBC vs. SIP Server – What is the difference?

The State of Robocalling – a discussion with Eric Burger, FCC

by Harry Wakefield, Marketing Communications, TelcoBridges

TelcoBridges executives were in Chicago this week for the 2018 IIT RTC Conference and Expo. Our own Alan Percy sat down and recorded a podcast with FCC Chief Technology Officer Eric Burger, discussing one of our favourite subjects, robocalling fraud and actions the FCC is taking to protect consumers.


Listen at: https://youtu.be/nUTA2m1Chnk Continue reading The State of Robocalling – a discussion with Eric Burger, FCC