NEW CCA PODCAST: TelcoBridges well positioned to help partners succeed


TelcoBridges’ CMO Alan Percy recently spoke with Telecom Reseller about how 2020 accelerated already in place trends and how he expects 2021 to be a year of opportunity for cloud community. Percy notes that TelcoBridges, having already embraced a cloud model was in a good position to take on 2020 and is at an even better place to experience new successes in 2021. The podcast available now for listening here. Thank you Cloud Communications Alliance and Telecom Reseller for the opportunity to share our cloud software story!

The State of Robocalling – a discussion with Eric Burger, FCC

by Harry Wakefield, Marketing Communications, TelcoBridges

TelcoBridges executives were in Chicago this week for the 2018 IIT RTC Conference and Expo. Our own Alan Percy sat down and recorded a podcast with FCC Chief Technology Officer Eric Burger, discussing one of our favourite subjects, robocalling fraud and actions the FCC is taking to protect consumers.


Listen at: https://youtu.be/nUTA2m1Chnk Continue reading The State of Robocalling – a discussion with Eric Burger, FCC

NEW: FreeSBC Case Study – Marcatel

FreeSBC’s small footprint is making great strides in the call center world on COTS servers and service virtualization switches as a Virtualized Network Function (VNF). We’ve just published a case study detailing this type of deployment of FreeSBC in a high-capacity SIP-trunking network run by Mexican telecommunications provider Marcatel. Of particular interest is how FreeSBC intelligently manages call requests capping call traffic before entering Marcatel’s network. Read more about it in our case study here.

CommCon 2018 – The Open-Source Community Comes Together

By Alan Percy, Senior Director of Product Marketing, TelcoBridges

Imagine as your taxi is pulling into the driveway of a conference center and as you get closer, it appears there are badge-wearing conference attendees chasing ducks around the front lawn. The first thought goes through your head is “am I at the right place?”  And the answer is, yes, you are…

A few years ago, I had the fortune to met Dan Jenkins, a young software developer by trade who is deeply engaged in the open-source developer community. Dan and I first met at some of the hack-a-thon events where he was helping contestants build voice and video applications with the APIs he had built for WebRTC. During our first meeting, Dan was like many of the people that participate in hack-a-thons: pretty quiet and very knowledgeable about their craft.

Image my surprise when last year Dan kicked off CommCon, a new conference focused on the open-source developer community. Billed as “a conference done right”, my first thought was “was that the same Dan?” Yes, it is the same Dan!

Back to the ducks. Like many conferences, breaking the ice between attendees and doing some team building is an important part of a successful event. Being held in the English countryside, what better activity to break the ice than lessons on duck herding with a team of border collies. Under the guidance of “Bob the duck whisperer”, a group of the attendees soon learned how to use calls to get the dogs to go left, right, stop and start. In teams of three, we all had an opportunity to work together with the dogs to guide the ducks through a series of posts and back to their pen. Other team-building events gave teams an opportunity to try archery, Segway navigation, falconry and try a bounce in a Zorb.

Like Bob, Dan herded his 50+ attendees through an incredible week of technical learning, workshops, networking and team-building events in a stellar setting. During his opening keynote, Dan challenged the attendees: “Don’t be a Knob” – meaning you should treat others as you would like to be treated.  (A simple rule  –I may get it made into a bumper sticker) With this tight-knit group all under one roof, and many of whom complete with similar solutions, there are plenty of opportunities for friction. I had plenty of opportunities to meet and talk with nearly everyone else – building some great new relationships and share what TelcoBridges had to offer the open-source community.

The week wasn’t all fun and games, there was plenty of time to learn from the other attendees during the technical presentations (which can be viewed here). Three days of jam-packed presentations on two tracks, one focused on VoIP while the other focused on WebRTC. The VoIP track featured presentations on Asterisk, FreeSWITCH, Kamailio, OpenSIPS, Kubernetes and more.

The key take-away from the event is a fresh appreciation for the inter-twined and inter-connected nature of the various network elements needed to build a service provider solution. Call switching from here, media services from there, network diagnostics from somewhere else. All supported on a volunteer basis. It left me wondering – is this the right way to manage a revenue-producing network? Frankly, some simplification and tight technology alignments would help significantly.

Daniel-Constantin Shares Kamailio

I came away from the event better educated, with a host of new contacts and a new appreciation for the open-source community.

Tip of the week: “Come bye” makes the dog go clockwise and “Away” makes the dog go counter-clockwise.  Just don’t forget to stop the dog in-between commands with a “Lie down”.

 

Caller-ID Spoofing – No, That’s Not Your Neighbor Calling

By Alan Percy, Senior Director of Product Marketing, TelcoBridges

The phone rings and the number looks familiar, just a few digits off from your own.  You wonder if a neighbor or possibly your child’s school calling, so you answer only to hear “Congratulations, you’ve been selected for a three night vacation package”   You’ve been tricked into answering by a Robocaller, using caller-ID spoofing.  Continue reading Caller-ID Spoofing – No, That’s Not Your Neighbor Calling

Fraud and Robocalls – More Than an Annoyance

By Alan Percy, Senior Director of Product Marketing, TelcoBridges

This last week, the NY Times Tara Siegel Bernard published an article explaining the trends of Robo calls and their scams are surging.  With the International Telecommunications Week (ITW) conference this week in Chicago, Tara’s timing couldn’t have been any better.

Continue reading Fraud and Robocalls – More Than an Annoyance