by Alan Percy, CMO @TelcoBridges
If you have been following along, you know that TelcoBridges has made a strategic priority to help stamp out the scourge of illegal robocalls and the fraud that is often associated with it.
by Alan Percy, CMO @TelcoBridges
If you have been following along, you know that TelcoBridges has made a strategic priority to help stamp out the scourge of illegal robocalls and the fraud that is often associated with it.
by Alan D Percy, CMO
When asked “what do you do?” in a social setting, I usually respond that I manage the marketing for a telecommunications software company. This often then turns to a lecture on how bad the robocall problem continues to be. “I thought the government was going to do something about it?”
By Alan Percy, CMO @TelcoBridges
This last week, we participated in ITEXPO 2022, a giant step towards returning to normalcy. The last ITEXPO event TelcoBridges participated in was in February 2020 and I can clearly remember the empty booths, reserved for exhibitors from the far-east. Nobody had any idea what was coming or the impact it would make on our nation and industry. Despite the challenges of the last two years, it does appear that attendance for events has sprung back, with excellent attendance on both the show floor and in the sessions.
by Alan Percy, CMO @TelcoBridges
If you are old enough to remember the Spy vs. Spy comics in Mad Magazine, you’ll also remember a time when the phone rang, you just answered it. No robocalls to worry about. With the advent of VoIP, we inadvertently created the robocall. The TRACED Act mandated STIR/SHAKEN, and you’d think the aggressive illegal robocallers would be a thing of the past. Instead, it has become a game of Spy vs. Spy.
Continue reading A Spy vs Spy Approach to Protecting our Telecommunications
Now available on YouTube, our “Will STIR/SHAKEN solve the Illegal Robocall Problem?” webinar where we examine the current state of STIR/SHAKEN and explain why further Robocall Mitigation is required. Watch the video here.
TelcoBridges is hosting a LIVE EVENT: Will STIR/SHAKEN solve the Illegal Robocall Problem? on July 27, 2021 at 2:00 PM with Gerry Christensen from YouMail Inc.
Illegal robocalls continue to be a significant problem for consumers and businesses of all sizes. Despite the best efforts to implement STIR/SHAKEN, illegal spam calls persist, wasting time, clogging up phone lines, and in some cases, perpetrating phishing attacks. Join us as we discuss current best practices that businesses can use with existing SIP Trunks, IP-PBXs, and UCaaS services to mitigate illegal robocalls. Get back to being productive with AI-powered robocall mitigation.
In this session, we’ll:
– Discuss the state and role of STIR/SHAKEN
– Why Robocall Mitigation is Required
– PBX, IP-PBX, UCaaS and CCaaS Integration
– How to Get Started
– Save some time for live Q/A
By Alan Percy, CMO @TelcoBridges
Wabash Communications Coop in southern Illinois is an example of how STIR/SHAKEN authentication and verification can be accomplished by rural telecommunications service providers with TDM interconnects.
Continue reading STIR/SHAKEN for TDM Networks – A New Case Study
By Alan Percy, CMO @TelcoBridges
According to Metcalfe’s Law, “the effect of a telecommunications network is proportional to the square of the connected users”. As service providers begin deploying STIR/SHAKEN, you can directly apply the law in determining the impact or effectiveness of protecting the integrity of the caller identity. Without wide adoption, STIR/SHAKEN will have little value.
In the last few year there has been much progress on the legislative effort to mandate the implementation of STIR/SHAKEN, but the reality of doing so is much different.
Last month, we hosted a discussion with Jim Dalton from TransNexus on the challenges that smaller and mixed SIP/TDM service providers are having with implementation of STIR/SHAKEN. His first-hand experiences with service providers include:
The result of any of the above is the same – an inability to pass or validate SHAKEN identity tokens, the service provider and all their subscribers are not part of the “square of the connected users”. This means their subscriber’s calls may be blocked or ignored, and without callerID verification, makes them easy targets for spoofers and fraudsters.
So how do smaller and rural service providers participate in the STIR/SHAKEN solution?
Jim and his team have been working with the ATIS and others to devise an out-of-band mechanism to deliver SHAKEN tokens via the Internet. A seemingly simple solution to a complex problem, Out-of-Band SHAKEN uses HTTPS to deliver the identity token from the originating service provider’s Authentication Service (AS) to the terminating service provider’s Verification Service (VS).
Not only does this mechanism solve the issues with SIP softswitches, it also enables STIR/SHAKEN on TDM switches using media gateways.
There is much more detail covered in the recorded webinar in the TelcoBridges’ Video Library, along with past events on both STIR/SHAKEN and a range of other topics.
Both TelcoBridges and TransNexus have created a promotional bundle of services and software to help service providers implement Out-of-Band SHAKEN. Request a consultation to learn how TelcoBridges and TransNexus can get your subscribers part of the “square of the connected users”.
By Alan Percy, CMO at TelcoBridges
5G, new FCC rules, Robocalling, 9-1-1 access, TDOS attackers, the Cloud and more in 2020 – a list of 8 things to watch in the upcoming year. Continue reading
No topic has generated as much interest, consumer complaints, and coordinated technical hurdles in telecommunications as the problem with illegal robocalling and the associated fraud. We were astounded by the response to our “How To” webinar held in February, by far the most registrations, attendees and questions. With more than 137 questions in the queue at the end of the session, we thought it best to organize a follow-up, taking time to analyze the list of questions and come up with a TOP 10 FAQ. Thanks for joining us as we work through the STIR/SHAKE Frequently Asked questions!