Guest Blog: A New SBC for Asterisk

By David Duffett, dCAP and Lead Trainer at Let the Geek Speak

Q: When is an SBC not an SBC?
A: When the SBC in question is not just an SBC!
And this is precisely the case with FreeSBC from TelcoBridges…

I was delighted when Alan Percy (CMO at TelcoBridges, and a long-time industry colleague and friend) gave me the opportunity to try out FreeSBC and to see what use I might put it to with a media engine and call-processing platform like Asterisk, and to write up my experiences…

Continue reading Guest Blog: A New SBC for Asterisk

New Case Study: Palau Telecom

Palau is an archipelago small nation in the western Pacific Ocean, made up of roughly 340 islands across an area of 466 square kilometers. An independent nation since the 1981, Palau is governed as a presidential republic and home to more than 21,000 people.

The limited population, expansive geography and the remoteness of the island nation has made serving the residents of Palau and their tourist guests with telecommunications services especially difficult.   Because of the diverse geography, the island has depended on VHF wireless radios and pre-paid GSM telephone service as the dominant communications technologies.

Thanks to a new submarine fiberoptic cable, the island nation now enjoys connectivity to the outside world.  But, how would the mobile operators of the island enable voice calling to the rest of the world?  FreeSBC to the rescue.

A new case study on Palau Telecom tells the story – you can read it here

Marking a FreeSBC milestone and Introducing ProSBC

By Alan Percy, Product Marketing

This week, TelcoBridges’ staff and friends celebrated a big milestone for the company and some big news about a new offering that is on the way.

The milestone we celebrated was delivering our 10,000,000th session download of FreeSBC.  What started in October of 2017 to enter the crowded SBC software market and fill a market gap with a pay-as-you-grow business model, FreeSBC was intentionally positioned as a disruptive offering.    Continue reading Marking a FreeSBC milestone and Introducing ProSBC

Will the Edge Eat the Cloud?

By Alan Percy, TelcoBridges

An Interesting keynote this week from Fortinet’s CEO, Ken Xie sharing that we’re entering the fourth stage of network evolution, requiring greater intelligence closer to the edge. Xie predicts that the next round of major innovations will be at the edge.  We agree. Continue reading Will the Edge Eat the Cloud?

SBC vs. SIP Server – What is the difference?

by Alan Percy, Senior Director of Product Marketing at TelcoBridges

The question came early and often during our participation at Astricon 2018 in Orlando.  “What’s the difference between an SBC and a SIP Server like Kamailio or OpenSIPs?”   Reminding us that in our world of telecom jargon, sometimes we need to stop and explain what we are talking about. Continue reading SBC vs. SIP Server – What is the difference?

Battling Robocallers – Round 3

by Alan Percy, Senior Director of Product Marketing

This last month, a telemarketing firm hawking health insurance was fined $82 million for their role in 21 million illegal unsolicited robocalls.  Are the legal consequences enough to put an end to the nuisance calls?

As reported by the Washington Post, the Federal Communications Commission imposed an $82 million fine against a telemarketer who made more than 21 million unsolicited calls to consumers to try to sell health insurance and generate leads.

Despite this stiff penalty against one firm, the phones of Americans continue to ring with offers of bogus credit card protection offers, free vacations and fake IRS scams.

A root of the problem is the ease at which bulk phone calls can be made with spoofed caller-ID information, tricking unsuspecting victims to answer call they think are from friends or neighbors.  While there are legitimate reasons to substitute caller-ID information (Doctors office reminders, school notifications, etc) fraudulent abuse continues to be an industry-wide problem.

Meanwhile, progress is being made in the standards bodies with further refinement of the STIR/SHAKEN framework that will allow service providers to “certify” that the originating caller and communications service provider owns the rights to the calling number.

In August, the ATIS and SIP Forum announced the release of two key specifications needed to standardize the user experience and APIs needed for implementation of SHAKEN.  The first specification Technical Report on a Framework for Display of Verified Caller ID (ATIS-1000081) defines a standard user experience for calls from known callers, likely SPAM callers, suspect and potential fraudulent callers with color icons and information on screen-based devices.  The second specification Technical Report on SHAKEN API for a Centralized Signing and Signature Validation Server provides a proposed RESTful API for the implementation of the SHAKEN specification

This next couple weeks will see two industry speaking sessions addressing the issues, including:

Battling Robocallers – a Tutorial on STIR/SHAKEN presented by yours truly at Astricon in Orlando on Tuesday, October 9th at 10:00 AM

Comprehensive Approach to Illegal Robocalls presented by Eric Burger, CTO at the Federal Communications Commission at the Illinois Institute of Technology Real-Time Communications Conference on Tuesday October 16th at 9:00 AM

Later in December, the SIPNOC event has a dedicated Robocall Summit track specifically addressing the problem, including a number of industry thought leaders.

However, questions do remain on the timeframe and motivation of the service provider community as to when they plan to implement any or all of the recommendations, giving consumers a break from the fraudulent robocallers.

 

FreeSBC takes to the Cloud on AWS

by Alan D. Percy, Senior Director of Product Marketing

As a greater range of communications applications are migrating to the cloud, there is a greater need for affordable cloud-hosted session border controller network services.   To answer this need, TelcoBridges recently announced that the company’s FreeSBC session border controller software is now available on Amazon Web Services.   Offering feature-rich services comparable to native bare-metal installations and virtualized platforms, the AWS Amazon Machine Image (AMI), provides core network security, interoperability and media services for service providers and enterprises.

Across the industry, cloud-based communications is on a steady growth trend.  As application architects piece together their solutions using cloud-bases services, it makes sense to have an affordable SBC to provide security, interoperability and media services.

Greg Collins at Exact Ventures forecasts that by 2022 nearly 75% of all session border controller shipments will be cloud-based

Luc Morissette, Director of Customer Support at TelcoBridges will be joining me for a live webinar on Tuesday, September 25th to deliver an overview of the new FreeSBC on AWS offer, covering the capabilities, limitations and demonstrating the activation process.

During the webinar we explain the three distinct offerings, including:

  1. FreeSBC on AWS as a fully hosted offering – making testing and evaluation much easier for prospective customers, allowing evaluation without dedicating a VM or hardware servers.
  2. FreeSBC PRO-edition – offered as an Amazon Machine Image (AMI) with all the PRO-edition features and standard support for $1/session/year
  3. FreeSBC free-edition – offered as an Amazon Machine Image (AMI) without support

The session will wrap up by putting a spotlight on the many use cases, showing how hosted contact centers, hosted Unified Communications and traditional telephony services will benefit from cloud-based FreeSBC.

Register for the live event today at:  https://www2.telcobridges.com/FreeSBConAWS

For more information on FreeSBC, visit www.freesbc.com

Battling Robocallers – Round 2

By Alan Percy, Senior Director of Product Marketing, TelcoBridges

The battle to tame fraudulent robocalling made some significant advancements this week as the SIP Forum released two new technical reports.

If you’ve been following along, you know that fraudulent robocalling and caller-ID spoofing have become the tools-of-the-trade for criminals trying to trick unsuspecting victims into their scams.   (By now you’ve come to realize that you can’t trust the caller-ID on your phone.) The FCC and the CRTC have put deadlines in front of the carriers, requiring implementation of secure caller-ID technologies to prevent spoofing of caller-ID.

To address these requirements, the ATIS and SIP Forum announced this week the release of two key specifications needed to standardize the user experience and APIs needed for implementation of SHAKEN.


The first specification Technical Report on a Framework for Display of Verified Caller ID (ATIS-1000081) defines a standard user experience for calls from known callers, likely SPAM callers, suspect and potential fraudulent callers with color icons and information on screen-based devices.   The specification details the user experience study that went into the graphical images, providing data on real-world user responses and behaviors to the information displayed.

The second specification Technical Report on SHAKEN API for a Centralized Signing and Signature Validation Server provides a proposed RESTful API for the implementation of the SHAKEN specification, used to authenticate and verify caller-ID for network-based calls.  This recommendation is an alternative to the SIP-based mechanism as specified in the SHAKEN recommendations, as is currently used by a number of vendors, including TransNexus and TelcoBridges.

“These two new resources are critical to helping service providers implement SHAKEN,” said ATIS President and CEO Susan Miller. “They are products of ATIS’ continued collaboration with the SIP Forum and are instrumental to industry efforts to address the robocalling problem and maintain consumer trust in the voice network.”

“The SIP Forum is committed to working together with ATIS to continue to develop the operational documents for the SHAKEN Framework, and these two new reports provide important additional guidelines and details essential to the successful deployment of the SHAKEN standard,” said SIP Forum Chairman Richard Shockey.

In addition to the above announcement, we’ve made significant progress with TransNexus on their SHAKEN fraud prevention framework, recently posted detailed configuration notes on how to configure both FreeSBC and TransNexus OSPrey server and completed our bench testing milestones.

Looking ahead and demonstrating the level of interest on the topic, a dedicated track and session on Robocalling is scheduled for SIPNOC 2018.

To learn more about STIR/SHAKEN, view the recording of our Battling Robocallers webinar and/or sign-up for one of the TransNexus Discover SHAKEN events.

Caller-ID Spoofing – No, That’s Not Your Neighbor Calling

By Alan Percy, Senior Director of Product Marketing, TelcoBridges

The phone rings and the number looks familiar, just a few digits off from your own.  You wonder if a neighbor or possibly your child’s school calling, so you answer only to hear “Congratulations, you’ve been selected for a three night vacation package”   You’ve been tricked into answering by a Robocaller, using caller-ID spoofing.  Continue reading Caller-ID Spoofing – No, That’s Not Your Neighbor Calling

Fraud and Robocalls – More Than an Annoyance

By Alan Percy, Senior Director of Product Marketing, TelcoBridges

This last week, the NY Times Tara Siegel Bernard published an article explaining the trends of Robo calls and their scams are surging.  With the International Telecommunications Week (ITW) conference this week in Chicago, Tara’s timing couldn’t have been any better.

Continue reading Fraud and Robocalls – More Than an Annoyance