Going Global with UCaaS & CCaaS – Overcoming the Challenges

By Alan Percy, CMO @ TelcoBridges

Offering UCaaS and CCaaS services around the globe includes a number of business and technical challenges – finding consistent SIP Trunking is just one of them.

Continue reading Going Global with UCaaS & CCaaS – Overcoming the Challenges

PODCAST: “TelcoBridges joins CCA offering cloud vital product and fresh ideas”

TelcoBridges has joined the CCA (Cloud Communications Alliance) and to mark the occasion we spoke with Doug Green, the Publisher of Telecom Reseller, about who we are and what we do in the cloud. The podcast, “TelcoBridges joins CCA offering cloud vital product and fresh ideas”, is now available for listening here. Thank you Cloud Communications Alliance and Telecom Reseller for the opportunity to share our cloud software story!

uCPE and NFV Explained

by Alan Percy, CMO @ TelcoBridges

Universal CPE and Virtual Network Functions are seeing explosive growth in popularity with service providers, delivering SD-WAN and SIP Trunking to their multi-site enterprise customers.   Our most recent monthly webinar “uCPE and VNFs Explained” describes what’s under the covers and how they work.

Delivering services to retail stores, branch offices and other locations has traditionally resulted in a stack of networking devices in the facility network closet.  You know you’ve found the right closet when faced with a stack of a network termination devices (cable, ethernet or optical terminal), a router, a firewall, VPN security, and network switch, all fixed-function devices interconnected by a tangle of ethernet cables.  If you are lucky, the whole combination was installed by a pro using a 19 inch rack and carefully organized cables.  Most likely not.

Continue reading uCPE and NFV Explained

Stopping Telecom Fraud in its Tracks

By Alan Percy, CMO @TelcoBridges

According to the Communications Fraud Control Association (CFCA), telecom fraud has cost service providers and enterprises upwards of $22.9 Billion in lost revenue or subscriber losses.   Fraud is not just about lost revenue, but unfortunately, is all too often a source of illicit funding to international organized crime syndicates and terrorist groups.  Many service providers and enterprises never realize they have been the victim of a fraud scheme until the end of the monthly billing cycle.   By then it’s too late and the damage (or loss) is done.

Continue reading Stopping Telecom Fraud in its Tracks

Guest Blog: A New SBC for Asterisk

By David Duffett, dCAP and Lead Trainer at Let the Geek Speak

Q: When is an SBC not an SBC?
A: When the SBC in question is not just an SBC!
And this is precisely the case with FreeSBC from TelcoBridges…

I was delighted when Alan Percy (CMO at TelcoBridges, and a long-time industry colleague and friend) gave me the opportunity to try out FreeSBC and to see what use I might put it to with a media engine and call-processing platform like Asterisk, and to write up my experiences…

Continue reading Guest Blog: A New SBC for Asterisk