PRESS RELEASE: TelcoBridges’ ProSBC Helps X2nSat Ensure Business Continuity Via Streamlined Satellite Communications

Read our new Press release: “TelcoBridges’ ProSBC Helps X2nSat Ensure Business Continuity Via Streamlined Satellite Communications”, wherein ProSBC helps X2nSat with Voice Compression, Transcoding, Capacity, Ease of Administration and Support. See the full press release here.

Robocall Mitigation for the Contact Center

By Alan Percy, CMO @TelcoBridges

The network manager for a large retail chain (who asked to remain anonymous), came to us with a problem.  His agents at an inbound call center were wasting time answering calls from illegal robocallers and it was costing him dearly.  He was looking for a means to reduce, if not eliminate, the robocalls altogether.  In this case, the contact center was responsible for taking product orders, so the agents valuable time was wasting fielding calls rather than facilitating purchase fulfillment. Continue reading Robocall Mitigation for the Contact Center

Cloud Communications Infrastructure – the Right Business Model

by Alan Percy, CMO @TelcoBridges

The traditional model used to sell telecommunications infrastructure required a significant up-front capital expenditure (CAPEX) with life-long software and hardware maintenance expenses.  This is a real challenge for the emerging cloud communications service providers, many of which are starting from scratch.

Continue reading Cloud Communications Infrastructure – the Right Business Model

NOW ON YOUTUBE: New Opportunities with Two Factor Authentication – A How To Webinar

Now available on YouTube, our “Build New Opportunities with 2FA – A How To” webinar where we explore Two Factor Authentication – more than just a means to confirm subscriber identities, 2FA is an opportunity for new revenue for service providers, offering it as a service to high-risk customers. Watch now here.