The State of Robocalling – a discussion with Eric Burger, FCC

by Harry Wakefield, Marketing Communications, TelcoBridges

TelcoBridges executives were in Chicago this week for the 2018 IIT RTC Conference and Expo. Our own Alan Percy sat down and recorded a podcast with FCC Chief Technology Officer Eric Burger, discussing one of our favourite subjects, robocalling fraud and actions the FCC is taking to protect consumers.


Listen at: https://youtu.be/nUTA2m1Chnk

Our conversation touched on several aspects:

  • how it’s the #1 consumer protection issue right now for the FCC
  • it’s also personal, Mr. Burger’s phone actually rang with a robocall during his presentation! (not planned)
  • says he, it’s a “real problem with real impacts”
  • how to handle fraudulent robocalling vs legitimate uses by automated dialling systems
  • neighbourhood spoofing and related legislation
  • recent actions by the FCC including very large fines
  • the more than $200 million dollars in fines levied so far this year (a record)
  • new technologies that can help like STIR/SHAKEN
  • a progress report on that technology
  • the parts, the goals, and the implementation of STIR/SHAKEN
  • the roles of the vendors and carriers and a timeline for the deployment
  • and last thoughts, “there’s hope!”

Learn more about STIR/SHAKEN during a webinar TelcoBridges hosted with TransNexus at: https://freesbc.telcobridges.com/video-library/#Robo

Telecom Reseller Podcast: SBCs Evolve and can be Free

At ITEXPO 2018 we recorded a podcast with Telecom Reseller where we talked about the evolution of SBC’s both technical and business model. You can listen to it here:

Thank you Gary Audin!