TelcoBridges is looking for an experienced Customer Support Engineer for a position in Boucherville, Quebec. Read more here.
Category: Announcement
New ProSBC 3.1.117 Now Generally Available
In life, there are only two certainties:
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- Taxes, and
- There is a New Version of Software.
We’re pleased to share the news that FreeSBC and ProSBC now have a new Generally Available version of software: Release 3.1.117 This version is a culmination of many days of hard work by our development team, adding a number of new features and bug fixes that have been addressed over the last few months.
Updated Support Services
by Alan Percy, CMO @TelcoBridges
Since the founding of TelcoBridges in 2002, a priority has always been to make sure customers get the support services needed to be successful. This theme lives on today and is one of the key competitive differentiators for TelcoBridges. We frequently hear wonderful compliments about TelcoBridges support and the people that deliver the support.
As TelcoBridges product portfolio has expanded and the business has grown, the support service offerings must also adapt. In the last few years, TelcoBridges has invested in new support staff and infrastructure, including:
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- Addition of a support staff covering EMEA based in Turkey
- Additional support for the APAC region based in Bangladesh
- Reworked support lab with remote access
- Enhanced trouble ticket tracking and resolution prioritization tools
Meanwhile, the company had not adjusted the pricing for hourly support services in nearly 10 years.
TelcoBridges is on the Move!
TelcoBridges is on the Move! … to NEW state-of-the-art offices, just a short walk from our former office. Our new mailing address is 138 De La Barre, Boucherville, Quebec, J4B 2X7 Canada. Please note: the civic number and Postal Code has changed.