The State of Robocalling – a discussion with Eric Burger, FCC

by Harry Wakefield, Marketing Communications, TelcoBridges

TelcoBridges executives were in Chicago this week for the 2018 IIT RTC Conference and Expo. Our own Alan Percy sat down and recorded a podcast with FCC Chief Technology Officer Eric Burger, discussing one of our favourite subjects, robocalling fraud and actions the FCC is taking to protect consumers.


Listen at: https://youtu.be/nUTA2m1Chnk

Our conversation touched on several aspects:

  • how it’s the #1 consumer protection issue right now for the FCC
  • it’s also personal, Mr. Burger’s phone actually rang with a robocall during his presentation! (not planned)
  • says he, it’s a “real problem with real impacts”
  • how to handle fraudulent robocalling vs legitimate uses by automated dialling systems
  • neighbourhood spoofing and related legislation
  • recent actions by the FCC including very large fines
  • the more than $200 million dollars in fines levied so far this year (a record)
  • new technologies that can help like STIR/SHAKEN
  • a progress report on that technology
  • the parts, the goals, and the implementation of STIR/SHAKEN
  • the roles of the vendors and carriers and a timeline for the deployment
  • and last thoughts, “there’s hope!”

Learn more about STIR/SHAKEN during a webinar TelcoBridges hosted with TransNexus at: https://freesbc.telcobridges.com/video-library/#Robo

NEW: FreeSBC Case Study – Marcatel

FreeSBC’s small footprint is making great strides in the call center world on COTS servers and service virtualization switches as a Virtualized Network Function (VNF). We’ve just published a case study detailing this type of deployment of FreeSBC in a high-capacity SIP-trunking network run by Mexican telecommunications provider Marcatel. Of particular interest is how FreeSBC intelligently manages call requests capping call traffic before entering Marcatel’s network. Read more about it in our case study here.

Telecom Reseller Podcast: SBCs Evolve and can be Free

At ITEXPO 2018 we recorded a podcast with Telecom Reseller where we talked about the evolution of SBC’s both technical and business model. You can listen to it here:

Thank you Gary Audin!

Moving to the Cloud – What’s the Issue?

By Alan Percy, Senior Director of Product Marketing

Migrating communications applications to the cloud is much more than a technical challenge for service providers and enterprises. The challenge of the cloud is fundamentally based on a significant shift in business model.

Continue reading Moving to the Cloud – What’s the Issue?

Now Available: More Choice for TelcoBridges Academy Training

For 2017 TelcoBridges’ free training for its Tmedia and Tsbc products is now available through a new eLearning platform that blends self-paced learning with a live instructor-led virtual classroom.

The eLearning platform provides users with more course choices as well as timing options so that users can fit training into their busy schedules.

Register for a course in 4 easy steps:

1. Go to https://academy-telcobridges.talentlms.com
2. Signup for your account
3. Login once your account is activated by a TelcoBridges instructor
4. Start your course and follow the instructions to register to an instructor-led session

For more info watch the TelcoBridges eLearning Tutorial video here.

Don’t miss our next “Tmedia Gateway – Essentials and Configuration” course series, the first session starts on March 16th 2017. Signup and register for it here.

TelcoBridges Q&A: What are the advantages of TelcoBridges’ unique programmable routing script?

A compelling facet of our Tctrl software is its unique programmable routing script, part of what is considered one of the best call routing engines in the industry. Tctrl currently powers our Tmedia Gateways and our TSBC5000 Session Border Controller. We asked Sylvain, one of our engineers, to explain.

Continue reading TelcoBridges Q&A: What are the advantages of TelcoBridges’ unique programmable routing script?

TelcoBridges Q&A: How does TelcoBridges handle High Availability?

Illustration showing the Integrated HA features of our Carrier-Grade Platform, the TMG7800.
Illustration showing the Integrated HA features of our Carrier-Grade Platform, the TMG7800 Media Gateway.

Customers often ask us about High Availability (HA), for example, how our TelcoBridges Tsbc session border controllers and Tmedia gateways implement this mission critical function. We asked Sylvain, one of our engineers, to explain.

Continue reading TelcoBridges Q&A: How does TelcoBridges handle High Availability?