“STIR/SHAKEN doesn’t know the intent of the caller,” says TelcoBridges CMO Alan Percy in this Telecom Reseller / Cloud Communications Alliance podcast, “The piece that’s missing is knowing the intent of the caller, the pattern of the caller, and then dealing with a fraudulent caller. Knowing what to do with it.” And that, says Percy, has to do with analytics. In the podcast we learn how TelcoBridges and YouMail have teamed up to cover what Percy describes as the last step in putting together an illegal robocall strategy. YouMail comes to the table with direct experience in protecting consumers, specific classes of companies and carriers from robocall abuse. Listen to the full podcast here.
Now available on YouTube, our “Will STIR/SHAKEN solve the Illegal Robocall Problem?” webinar where we examine the current state of STIR/SHAKEN and explain why further Robocall Mitigation is required. Watch the video here.
In this podcast Alan outlines why X2nSat made their choice. ProSBC significantly increases the efficiency of limited satellite bandwidth, for voice compression, for transcoding, satellite traffic must be un-compressed before it is handed off to SIP trunk providers, and ProSBC’s voice transcoding capabilities are well-suited to this task, plus ProSBC’s Label Routing capabilities can route traffic from hundreds of simultaneous subscribers to different SIP trunk providers in a streamlined fashion. The ProSBC is easy to install, configure and this has helped X2nSat simplify the process of provisioning new customers. In terms of support, where X2nSat’s team quickly learned how to leverage ProSBC’s label routing and transcoding capabilities from TelcoBridges’ extensive online training programs.
TelcoBridges is hosting a LIVE EVENT: Will STIR/SHAKEN solve the Illegal Robocall Problem? on July 27, 2021 at 2:00 PM with Gerry Christensen from YouMail Inc.
Illegal robocalls continue to be a significant problem for consumers and businesses of all sizes. Despite the best efforts to implement STIR/SHAKEN, illegal spam calls persist, wasting time, clogging up phone lines, and in some cases, perpetrating phishing attacks. Join us as we discuss current best practices that businesses can use with existing SIP Trunks, IP-PBXs, and UCaaS services to mitigate illegal robocalls. Get back to being productive with AI-powered robocall mitigation.
In this session, we’ll:
– Discuss the state and role of STIR/SHAKEN
– Why Robocall Mitigation is Required
– PBX, IP-PBX, UCaaS and CCaaS Integration
– How to Get Started
– Save some time for live Q/A
Read our new Press release: “TelcoBridges’ ProSBC Helps X2nSat Ensure Business Continuity Via Streamlined Satellite Communications”, wherein ProSBC helps X2nSat with Voice Compression, Transcoding, Capacity, Ease of Administration and Support. See the full press release here.
TelcoBridges CMO Alan Percy will be sharing his experiences in marketing during a hybrid in-person/virtual presentation “Marketing Open-Source Solutions – 10 Things you can do to Build a Customer Base without Breaking the Bank” on Friday, June 25th at 9 AM ET during Open Source World and ITEXPO 2021. To participate remotely, register here.
Now available on YouTube, our “Contact Center as a Service – Challenges & Success” video where we examine the range of new CCaaS opportunities for Contact Center service providers. Watch the video here.
Coming up on March 23 at 2PM ET, “Robocall Mitigation with ProSBC and YouMail AI” a free webinar where we review a comprehensive solution for service providers that meets FCC mandates for screening call traffic, and detecting & deflecting illegal robocall behavior. Learn more and register here.