“STIR/SHAKEN doesn’t know the intent of the caller”

“STIR/SHAKEN doesn’t know the intent of the caller,” says TelcoBridges CMO Alan Percy in this Telecom Reseller / Cloud Communications Alliance podcast, “The piece that’s missing is knowing the intent of the caller, the pattern of the caller, and then dealing with a fraudulent caller. Knowing what to do with it.” And that, says Percy, has to do with analytics. In the podcast we learn how TelcoBridges and YouMail have teamed up to cover what Percy describes as the last step in putting together an illegal robocall strategy. YouMail comes to the table with direct experience in protecting consumers, specific classes of companies and carriers from robocall abuse. Listen to the full podcast here.