Now on YouTube, our “Top 10 SBC Use Cases” webinar where we look at the many uses for Session Border Controllers in the real world from the expected (access) to innovative (robocall protection). Watch it here.
by Alan Percy, CMO @TelcoBridges
Now that three months have passed since my Ten Pandemic Predictions blog, it is time to revisit the topic, looking at how communications technology is being used by those impacted by the pandemic. I somehow did not foresee the murder hornets and urban rioting…what is next?
TelcoBridges has expanded its free ProSBC training offering with a new comprehensive, self-paced, and FREE ProSBC TechTrained and certification program. To register, simply complete the form here.
By Alan Percy, CMO @TelcoBridges
According to Metcalfe’s Law, “the effect of a telecommunications network is proportional to the square of the connected users”. As service providers begin deploying STIR/SHAKEN, you can directly apply the law in determining the impact or effectiveness of protecting the integrity of the caller identity. Without wide adoption, STIR/SHAKEN will have little value.
In the last few year there has been much progress on the legislative effort to mandate the implementation of STIR/SHAKEN, but the reality of doing so is much different.
Last month, we hosted a discussion with Jim Dalton from TransNexus on the challenges that smaller and mixed SIP/TDM service providers are having with implementation of STIR/SHAKEN. His first-hand experiences with service providers include:
- The cost of upgrading their software and equipment to generate and verify SHAKEN identity tokens.
- Tokens are blocked by softswitches or SBCs within the service provider network
- Tokens that are lost in transport (on both SIP and TDM interconnects)
- SIP over UDP packets become so large that they are fragmented
- The destination softswitch or SBCs strip the SHAKEN identity tokens
- Many rural and smaller service providers depend on TDM interconnects, unable to relay identity tokens
The result of any of the above is the same – an inability to pass or validate SHAKEN identity tokens, the service provider and all their subscribers are not part of the “square of the connected users”. This means their subscriber’s calls may be blocked or ignored, and without callerID verification, makes them easy targets for spoofers and fraudsters.
So how do smaller and rural service providers participate in the STIR/SHAKEN solution?
Jim and his team have been working with the ATIS and others to devise an out-of-band mechanism to deliver SHAKEN tokens via the Internet. A seemingly simple solution to a complex problem, Out-of-Band SHAKEN uses HTTPS to deliver the identity token from the originating service provider’s Authentication Service (AS) to the terminating service provider’s Verification Service (VS).
Not only does this mechanism solve the issues with SIP softswitches, it also enables STIR/SHAKEN on TDM switches using media gateways.
There is much more detail covered in the recorded webinar in the TelcoBridges’ Video Library, along with past events on both STIR/SHAKEN and a range of other topics.
Both TelcoBridges and TransNexus have created a promotional bundle of services and software to help service providers implement Out-of-Band SHAKEN. Request a consultation to learn how TelcoBridges and TransNexus can get your subscribers part of the “square of the connected users”.
Coming up on May 28, 2020 at 2PM ET, our “Out-of-Band STIR/SHAKEN – An Introduction and Tutorial” a free webinar where TransNexus and TelcoBridges present a special tutorial on Out-of-Band SHAKEN, a solution to implement STIRS/SHAKEN for both SIP and TDM service providers. Learn more and register here.
Now available on YouTube, our “TDM to IP Network Transformation” webinar where netsapiens and TelcoBridges share an IP network transformation and cloud strategy that has demonstrated success across a wide spectrum of global service providers. Watch now here.
Via Telecom Reseller, a podcast on how TelcoBridges during the pandemic has made the shift from cubicles to remote working and the impact on customers and employees (it’s virtually seamless). Listen to the podcast here.
Now available on YouTube, our “Build New Opportunities with 2FA – A How To” webinar where we explore Two Factor Authentication – more than just a means to confirm subscriber identities, 2FA is an opportunity for new revenue for service providers, offering it as a service to high-risk customers. Watch now here.
New, coming on May 11 to 14, “Indochina timezone (ICT) ProSBC 4-day Online Training” is Zoom-based and hosted by a real-time live trainer, designed to help system integrators and end-customers master SBC concepts and become experts on installing and configuring ProSBC. Register here.
From our latest press release, “TelcoBridges ProSBC Takes 3CX to the Cloud with Austen Consultants. Cloud-Based ProSBC Enhances Access and Security, while also Scaling Seamlessly to Serve Austen’s Cloud-Based 3CX UCaaS Customers.” Learn more here.